Privacy Policy

 

Last updated: 13/11/24

Casey Stickland Coaching is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you sign up for our email subscriber list. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

When you sign up for our email subscriber list, we collect your email address. Occasionally, we may ask for additional optional information, such as your name or preferences, to tailor our communications.

2. How We Use Your Information

We use the information we collect in the following ways:

                  •               To send you newsletters, updates, marketing, and promotional materials.

                  •               To improve our services and understand your interests better.

                  •               To inform you about changes to our services or policies.

 

3. Disclosure of Your Information

We do not sell, rent, or trade your information with third parties. However, we may share your information with:

                  •               Service Providers: Third-party companies that help us manage our email list or send communications. These providers only have access to the information necessary to perform their functions and are obligated not to disclose or use it for other purposes.

                  •               Legal Requirements: If required by law or in response to valid requests by public authorities, such as a court or government agency.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

                  •               To access and receive a copy of your personal data.

                  •               To request correction of any incomplete or inaccurate information.

                  •               To request deletion of your data (unsubscribe).

 If you wish to exercise these rights, please contact us at caseystickland@hotmail.com

5. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

6. Unsubscribing

You can unsubscribe from our email list at any time by clicking the “unsubscribe” link in any email you receive from us or by contacting us at caseystickland@hotmail.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Casey Stickland

caseystickland@hotmail.com

07900048952

Privacy Policy for Online Class Bookings with Payments through Stripe

Last Updated: January 1st, 2025

Introduction

Casey Stickland Coaching respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and store your data when you book classes online and make payments via Stripe.

1. Data Controller

The data controller for your personal data is:

Casey Stickland Coaching

29 Queen St, Malmesbury, SN16 9RL

Email: caseystickland@hotmail.com

2. Personal Data We Collect

When you book a class, we may collect the following information:

Identity Data: Name.

Contact Data: Email address, phone number.

Payment Data: Payment details provided during checkout, processed securely by Stripe.

Technical Data: IP address, browser type, and other details for security and analytics purposes.

Booking Data: Information related to the class you book.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To process and manage class bookings.

• To facilitate payments via Stripe.

• To communicate with you about your bookings.

• To comply with legal obligations.

• To improve our services through analytics (where permitted).

4. Legal Basis for Processing

We process your data based on the following lawful grounds:

Contractual Necessity: To process your booking and payment.

Legitimate Interests: To enhance your experience and improve our services.

Legal Obligation: To meet regulatory requirements (e.g., tax compliance).

Consent: When you sign up for marketing communications (optional).

5. Payment Processing via Stripe

Payments are securely processed through Stripe. We do not store your full payment details. Stripe acts as a data processor for payment-related information. You can review Stripe’s privacy policy here: https://stripe.com/privacy.

6. Data Sharing

We may share your data with the following parties:

Service Providers: Such as Stripe, for payment processing.

Legal Authorities: When required by law.

We do not sell or share your data with third parties for marketing purposes.

7. Data Retention

We retain your data only for as long as necessary:

• Booking and payment data: Retained for seven years for record-keeping and legal compliance.

• Marketing data (if consented): Retained until you withdraw your consent.

8. Data Security

We implement appropriate security measures to protect your data, including encryption, secure servers, and access controls.

9. Your Rights Under GDPR

Under GDPR, you have the following rights:

• Access: Request a copy of your data.

• Rectification: Correct inaccurate data.

• Erasure: Request data deletion, where applicable.

• Restriction: Limit how we use your data.

• Data Portability: Receive your data in a portable format.

• Objection: Object to data processing, including for marketing.

• Withdraw Consent: If processing is based on consent.

To exercise your rights, please contact us at caseystickland@hotmail.com.

10. Cookies and Tracking

We may use cookies and similar technologies on our booking platform to enhance your experience. For details, see our Cookie policy.

11. International Data Transfers

If your data is transferred outside the EU/EEA, we ensure adequate protection through mechanisms like Standard Contractual Clauses or equivalent safeguards.

12. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page, and significant updates will be communicated to you directly.

13. Contact Information

For questions or concerns about this policy or your data, contact us at:

Casey Stickland Coaching

29 Queen St, Malmesbury, SN16 9RL

Email: caseystickland@hotmail.com

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.

By booking classes online and making payments, you agree to this Privacy Policy.